Is it time to say Sorry?

When was the last time you said sorry? As a leader of anything the word sorry os one that needs to be used both strategically and sympathetically at all times.

We see two types of leaders who misuse the word Sorry. The first are those who seem to start each sentence or communication with a Sorry. “Sorry to interrupt bu….”. “Sorry I am late…”. “Sorry I have an opinion…”.

Too many low self-esteem leaders have this learnt behaviour of using Sorry as a filler word just to begin speaking and add their opinion to the conversation. This is not the way to lead people. It creates a low image of the person in the eyes of others in the room and in return a sense of doubt.

The other side of the spectrum are those leaders who never say sorry. Those who in their own eyes are never wrong and have the need to apologise. These individuals are people who seem to live above the law both legally and do not do anything wrong.

In this short video we expand on both these types of leaders and look at their reasons for their behaviour.

We would love to hear some of your comments and thoughts.

 

By |2016-11-01T10:20:07+02:00May 23rd, 2016|Bruce on Business, Business Resources, Entrepreneurship|0 Comments

21 Irrefutable laws of leadership

No blog series on Leadership will ever be complete without an extract from one of John Maxwell’s books. We have most of them in our library and refer to them all the time for our own work and to clients.

Leadership is leadership, no matter where you go or what you do. The true principles of leadership remain the same, irrespective of time, culture or even new technology.

John MaxwellIn his book, The 21 irrefutable laws of leadership, John C. Maxwell explains that real leadership principles stand the test of time – they are irrefutable. These principles can be explained by 21 laws. “Each law is like a tool, ready to be picked up and used to help you,” says Maxwell. “Learn them all, and people will gladly follow you.”

The law of the lid

Leadership ability is the lid that determines a person’s level of effectiveness. No matter how smart or talented you are, without leadership you can only go so far. “The higher you want to climb, the more you need leadership. The greater the impact you want to make, the greater your influence needs to be.”

The law of influence

According to Maxwell, leadership is influence – nothing more, nothing less. If you cannot influence others, they will not follow you. True leadership comes only from influence, which cannot be mandated. It must be earned.

The law of progress

Leadership develops daily, not in a day. “Becoming a leader is a lot like investing successfully in the stock market. If your hope is to make a fortune in a day, you are not going to be successful.” You do not become a leader overnight. It takes time to hone your skills.

The law of navigation

Anyone can steer the ship, but it takes a leader to chart the course. In order to be a successful leader, you need to develop a leadership strategy that will take you to your destination, with the buy-in from those who follow.

The law of E.F. Hutton

E.F. Hutton is a financial services company with the motto, “When E.F. Hutton speaks, people listen.” To find the real leader in an organisation, just look at who the employees listen to. “People listen not necessarily because of the truth being communicated in the message, but because of their respect for the speaker.”

The law of solid ground

Trust is the foundation of leadership. “To build trust, a leader must exemplify competence, connection, and character.” Trust makes leadership possible. Without it, no one will follow.

The law of respect

People do not follow others by accident. They follow individuals who they respect, and not necessarily the person with the title. “The greatest test of respect comes when a leader creates a major change in an organisation.”

The law of intuition

The great sports coaches refer to intuition as being in the zone. “Leaders see everything with a leadership bias, and as a result, they instinctively, almost automatically, know what to do.” This read-and-react instinct is present in all great leaders.

The law of magnetism

Effective leaders are always on the lookout for good people. According to this law, you attract people into your life who have similar leadership ability as you do. “If you think the people you attract could be better, then it is time for you to improve youself.”

The law of connection

Leaders touch a heart before they ask for a hand. You cannot move people to action unless you first move them with emotion. The heart comes before the head. “The stronger the relationship and connection between individuals, the more likely the follower will want to help the leader.”

The law of the inner circle

A leader’s potential is determined by those closest to him or her. “When you have the right staff, potential skyrockets. Hire the best staff you can find, develop them as much as you can, and hand off everything you possibly can to them.”

The law of empowerment

Only secure leaders give power to others. Theodore Roosevelt said it best, “The best leader is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.”

The law of reproduction

It takes a leader to raise a leader. “An environment where leadership is valued and taught becomes an asset to a leadership mentor. If a company has strong leaders – and they are reproducing themselves – then the leadership just keeps getting better and better.

The law of buy-in

People first by into the leader, then the vision. “People do not at first follow worthy causes. They follow worthy leaders who promote worthwhile causes.” Nelson Mandela had the buy-in of the people because he was a worthy leader with a worthwhile cause. To get the buy-in from people, you need to have both a worthy leader and a worthy cause.

The law of victory

Leaders find a way to win for their team. “When the pressure is on, great leaders are at their best. Whatever is inside them comes to the surface.” A good leader will find out what needs to be done in order to win, and then do it, no matter what.

The law of the big mo

Momentum is a leader’s best friend. Every sailor knows that you cannot steer a ship that is not moving. Similarly, strong leaders understand that to change direction, you first have to create forward progress. “With enough momentum nearly any kind of change is possible.”

The law of priorities

“Examine the life of any great leader, and you will see him putting priorities into action,” says Maxwell. Activity does not necessarily equal accomplishment. A good leader knows which activity is a priority. A great leader satisfies a number of priorities with a single activity.

The law of sacrifice

“A leader must give up to go up.” Sacrifice is an ongoing process in leadership. The nature of the sacrifice will be different for every person, such as a pay-cut or less free time. FW de Klerk worked to dismantle apartheid and the cost was his career itself.

The law of timing

“When to lead is as important as what to do and where to go.” When the right leader and the right timing come together, incredible things happen. For example, Winston Churchill only became prime minister of England when he was in his sixties, but showed great leadership during the Second World War.

The law of explosive growth

To add growth, lead the followers. But to multiply growth, lead the leaders. Leaders are harder to hold on to because they are energetic and entrepreneurial, and they tend to want their own way. “Leaders who develop leaders experience an incredible multiplication effect in their organisations that can be achieved in no other way.”

The law of legacy

A leader’s lasting value is measured by the legacy left behind. This is the most important law of leadership, yet few leaders get it right. “A legacy is created only when a person puts the organisation into the position to do great things without him or herself.”

By |2016-11-01T10:20:07+02:00May 11th, 2016|Business Resources, Entrepreneurship, Leadership|0 Comments

Value Based Leadership – do you value it?

What is Valuing?

The Process of Valuing is how we interact with others based on what we value most and our values. Let me unpack that a bit;

We have a core of what we value most. This is what we will protect at all cost and have subscribed our belief, behaviour and actions on. How we view ourselves and invest in our body, mind, soul and heart is based on our core. These bloom in our lives as values or rules of engagement. These rules are our lenses to the world. We see ourselves based on these values and constantly justify our lives through these lenses. Our Core based values are also how we see others and ultimately judge them.

For example, if a person has a core of financial wealth. They will have a very structured life around money and finances. Everything they do can always be traced back to how they perceive money. Their dress code, possessions, faith, personal image and relationships are wealth focused. When they introduce themselves they will use their financial standing in life to justify their position in a crowd or to make a point in a conversation. Their values will also be financially motivated with the protection of wealth as their main agenda in life. All their actions will be geared to either accumulation of retention of money. This also flows to how they perceive and judge others. They will, on meeting a person, be able to place them in an order or category based on financial standing. Putting down those who are deemed ‘poor’ or unfit for company. They may tolerate them for the purpose of gaining something but will rarely offer advice or riches to them as it will be deemed an unwise investment with little or no return.

Value Based Leadership

Value based leadership come into play as leaders, based on their core and values attempt to led others with often different cores and values down a road that they are sure is fitting for all. Leaders see the word and outcomes of projects as validated and just from their perspective. The difficulty comes in the way others may see the same outcomes and not buy into the project at all. This is often the first issue that comes to light as a leader. We need to begin to see life through the lenses of the people we work with and lead. This will assist in determining their motivation for doing what they do and make it hugely easier to get others down a road towards a goal.

Unlike the Russian dairy farmer who out performed all other dairies in the area by motivating her cows each day with a motivational talk of “Good morning cows, today you do one of two things, either more milk or more beef, you decide”, we cannot lead people like that. The day of autocratic, do as I say, is over and will often repel people rather than motivate them.

Transactional Analysis plays a huge role in leadership and calls for the adult-to-adult conversation at all times. As soon as we find ourselves falling into the Parent-to-child conversation we move back into our own values and judgement leading to fear based leadership. Our aim as a leader is to treat others as adults at all times understanding their motivation for doing what they do or have done and modified that through their belief system not trying to force them through yours.

Humans are the only creatures who are able to process our actions through what we call the Gap theory.  All other creatures work on an action – reaction life style. What the physic world call the ‘fight or flight’ reaction, for any action there is a reaction. This can be seen in emotionally immature people as they react to even the smallest action to themselves based on their core with very little thought to the desired outcome. This knee jerk reaction is almost always harmful to the relationship and could be regretted later.

The Gap theory when learnt and applied allows us to, just for a fraction of a second, press the pause on life between action and reaction to ask and answer the following questions;

  • What is this happening?
  • Who is involved?
  • Why are they doing this?
  • What reaction do they want?
  • What reaction do I initially want?
  • What would be the best-desired outcome?
  • What reaction would determine this desired outcome?
  • Will it be beneficial to all?

OK, let’s do it…

This once learnt and practised, can assist in making better leaders and certainly improve relationship all around.

All these are ways that we value others. In a form of hierarchy of process it works like this:

  • We have a core that is precious and important to us.
  • We set up rules to protect this core, our values
  • We treat and invest in ourselves based on these values
  • We include, treat and protect our families based on our core based values.
  • We see and judge others based on our value tinted lenses
  • We expect others to behave and react like we do
  • We see business opportunities based on serving and enhancing our core
  • As we mature emotionally as leaders we understand the gap between our lenses and those of others in our family, business and daily life.
  • We are able to shift our motivations and leadership style to suit those we lead and interact with.
  • We are able to determine the desired reaction not based on our core but the greater good and change our behaviour accordingly.

Conclusion

We are complex beings with many different functions purposes and outworkings. We are able to determine our core belief and values and live according to what we decide. We need to understand others and how they see life in order to interact and lead them from point A to point B. We cannot expect to treat everyone else like we treat ourselves; we may not be right all the time and need to learn from others and how they see life.

Leadership is not a science but an art. The art of human relationships is always dynamic, impossible to master and never ending. Being a leader of men is a huge responsibility and needs to be faced daily with humility and openness to change and new ideas. Adapting to new circumstances, systems and patterns of behaviour, but without ever sacrificing your core, your values and yourself, is what makes a true leader great.

By |2016-11-01T10:20:07+02:00May 10th, 2016|Business Resources, Entrepreneurship, Leadership|0 Comments

What is Entrepreneurial Leadership?

EM Solutions Leadership

So much has been written, said and quoted on Leadership in recent times. We have leadership coaches, seminars, conferences, societies and too many books to mention. But we want to unpack some of the myths and principles of leadership this month.

Join us as we journey through a bit about Principle based leadership, where decisions are made based on a set of values and principles that govern the organisation. Then we will look at what it takes to be a Visionary Leader in the workplace and how that is different or the same as a Business Leader for every day to day operation.
And finally, we will unpack the differences between a Manager and a Leader. We see these as different concepts altogether and should never be confused when it comes to defining and assigning roles within a business.
We also want to hear from you. What do you think Leadership is all about? Send us your stories, quotes and suggested books. Let’s share these with others.

By |2016-11-01T10:20:07+02:00May 2nd, 2016|Bruce on Business, Entrepreneurship|0 Comments

Grow your business – Strategy Workshop

This month has been all about strategy at EM Solutions. We have had a number of talks, blog posts and emails about the subject. Now it is time to put it all together and we are asking you to be a part of it.

On Tuesday 26th April we will be hosting the Business Growth Strategy Workshop at our Cape Town offices.

If you own, run or are starting a business, then this sort of workshop is a must for your longevity in your position. Join us as we unpack four models that together will create a Business Growth Strategy for your organisation. If you are small and starting out or big and wanting to grow, this workshop will get both you and your business on the right track and moving towards your goals.
This workshop unpacks four growth strategy models that cover:
Product Development
Strategic Networks
Marketing Effectiveness
Focus areas and WIGS
We will workshop each of these together and you will leave with a future-focused plan for your business to get you growing. To join us please RSVP direct to Carlyn on 021 839 2281 or Carlyn@em-solutions.co.za.

Your future awaits you.

By |2016-11-01T10:20:08+02:00April 19th, 2016|Business Resources, Entrepreneurship|0 Comments

Business Strategy – Strategic Networks

Building your business cannot be done alone. It requires a team of dedicated leaders, staff, suppliers and a well developed team of outsiders who have a vested interest in your business. We call them your Strategic Network. People in your Strategic Network fall into one of three groups

Foundation Network – the people you need in order to build your business, these people offers services, advice and products that your business relies on to function.

Support Network – the people you use for emotional support and advice.

Expansion Network – the people you use to build and develop a wider footprint for your brand.

Watch the video, subscribe to our channel to keep informed of further videos and more business tips and tricks.

By |2016-11-01T10:20:08+02:00April 11th, 2016|Bruce on Business, Business Resources, Entrepreneurship|0 Comments

How to manage your time effectively as an entrepreneur.

Business Time. Management concept with clock

It’s a myth that entrepreneurs have a lot of time in their hands because they are their own bosses. Entrepreneurs never have enough time to do all that they need to do everyday, especially when they had just started their businesses. Juggling between raising funds and finding good employees can really be challenging, hence one needs to know how to effectively manage their time.

Time management is critical in everything in life, even in business. Your long-term success in entrepreneurship is determined by the way you manage your time. Business owners turn to have so many decisions to make and are expected to be innovative and stay in the game. All of that can really be overwhelming. Hence the need to learn the technique of managing your time.

Why is time management important? Firstly, it’s a determining factor for your overall productivity. The better you manage your time, the more productive you become. Secondly, it bears a massive impact on your psychological disposition. The worse you are at time management, the more stress you’ll experience, and the more easily exhausted you’ll be in your position.

So, business owner, here are 5 techniques you can use to better manage your time:

1. Draw the line.
Part of being an effective time manager is knowing what to do and when to do it. You must know when to “cool down” and have a firm “go home” time. This line will keep you refreshed, mitigating the risk of burnout, and will help you focus on the work that needs to be done. We know entrepreneurs are passionate about their work, so it’s tempting to take on as much work as possible. However, if you do this at the expense of your personal life, it could have dire consequences for your mental and physical health.

2. Take breaks.

A recent study suggests that working for 52 minutes and breaking for 17 is the optimal pattern for productivity. As ridiculous as it sounds, it is a fact that taking breaks will actually help you stay more productive.

3. Choose efficient modes of communication.

You don’t need to call an hour-long meeting every time you have an update.  Emails are instant, written and permanent, and can be executed much faster than a phone call. Try and communicate as concise as possible, and you could save yourself hours a day.

4. Delegate.

There is nothing wrong with delegating. Most new entrepreneurs see their businesses as their baby, and they’re intimidated to let anyone else take control. As a result, they take on a lot of tasks they otherwise wouldn’t and end up overloaded. Save yourself a lot of time and be an effective ‘delegator’.

5. Focus on one thing at a time.

Multitasking is good, but can be distracting. Do not attempt to multitask, and let yourself get distracted by items that have newly arisen. Instead, focus on one item at a time, and don’t stray from it until it’s complete.

By |2016-11-01T10:20:09+02:00March 10th, 2016|Entrepreneurship|0 Comments

4 simple things that you need to do to everyday to become a better entrepreneur

success-as-an-entrepreneur-600x280When your business becomes successful, it does not mean that it is time for you to sit back and relax. Successful entrepreneurship is a constant work. You do not stop working on it. It requires consistent effort.

You have to work on your business on a daily basis to become the best version of yourself, no matter how successful your business is. Success in entrepreneurship is not an end destination.

So, here are four things you can do every day to become a better entrepreneur:

Start your day positively.
Feed your mind with positive thoughts from the minute you wake up. Successful people maintain a positive focus in life no matter what is going on around them.

Plan the night before, everyday.
Put down 1 to 3 most important things to get done on your to do list and complete them.

Ask yourself how you can make today better than yesterday.
Find time to come up with ideas on what you can do today that can make it better than yesterday.

Be clear about your intentions.
Whatever that you intend to do today, stick to it and complete it. Do not let anything distract you. One of the best ways to ruin a productive day is to give into distractions. Becoming a better entrepreneur starts with planning and sticking to that plan.

By |2016-11-01T10:20:10+02:00February 29th, 2016|Entrepreneurship|0 Comments

Are you a meaningful Entrepreneur?

Meaningful EntrepreneurshipThere is a recently published study by Stanford University, about the way we construct our experiences, proving that though the principles of meaning and happiness overlap, a meaningful life is ultimately more important than a happy one. So, what is the difference then?

Putting your energy into cultivating an experience that is meaningful entails something more than whatever appeases your own wants and desires in the moment. Happiness is a fleeting feeling, whereas meaning is a stable foundation. Because if you cut down the things that matter to the reasons why they matter, you will realize that the common denominator is that they all give you a sense of belonging, fulfillment and purpose.

Ultimately, meaning is attainable. Meaning is something we can choose. That is not always the case with happiness.

Now, let’s take this to entrepreneurship. What is a meaningful entrepreneurship?

Meaningful entrepreneurs are the entrepreneurs who are enterprise growers and, therefore, job creators.

So, do you think you are a meaningful entrepreneur?

In his blog, Michael Gerber, a legendary entrepreneur, mentioned that a true entrepreneur starts with an inspiration, an innovative or transformative idea for a business, and is driven by the prospect of growth and reinvention.

The world needs more and more true entrepreneurs, entrepreneurs who are inspired to create, to be inspired to innovate, to be inspired to build a completely new world.

Michael Gerber says the cure for unemployment is not more jobs, but more meaningful entrepreneurs – entrepreneurs who will contribute to the transformation of the economy and to the growth of meaningful, rewarding jobs.

Unemployment is a problem that refuses to go away. The hope lies in the hands of a true entrepreneur, to create meaningful jobs.

Furthermore, in their 2014 report, the Global Entrepreneurship Monitor (GEM) divided entrepreneurial motivation into two drivers: motivational drivers and job-growth expectations. The first one is necessity-driven, which means individuals start businesses because there are no better options to obtain resources for living. The second one is opportunity-driven, which means individuals start businesses based on recognized opportunities.

By |2016-11-01T10:20:11+02:00February 5th, 2016|Entrepreneurship|0 Comments
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