This week we will look at staff development within small businesses. I am convinced that our staff are and always will be our most important asset. But with this comes a huge maintenance bill and related effort. For most small business owners we chat to, the number one complaint is either Debtors or Staff. Debtors we will chat about some other time. But staff are and continue to be the gripe of any business. So what is it that we need to do: other than fire them all and work alone, yes, we think about it too.

The issues around staff can be grouped into the following topics, each we will focus on within this series of posts.

  1. Recruiting the right people for the right job
  2. Inducting staff into your business
  3. Staff development and education
  4. Accountability and assessments
  5. Cutting, pruning and firing

These topics will be posted on our various platforms over the next few days. Please comment, ask, object and offer further advice. We all need to learn more about how to get these things right in our businesses.