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So far Michelle Davidson has created 34 blog entries.

Great Reporting Builds Great Relationships

We all know that panicked feeling as reporting time comes around again while there is so much to do on the ground.

Many organisations see grant reporting as an administrative task.

Smart organisations see it as an opportunity to strengthen relationships.

A good report does more than list activities and financial figures. It tells the story behind the numbers.

EM Solutions has three tips to take your reports from average into impactful:

  1. Share about the lives that have been changed. Include meaningful quotes from beneficiaries, photographs where appropriate, and examples of lessons learned.
  2. Be transparent. If targets were missed, explain why and describe the steps you’re taking to improve. Honest reporting builds far more trust than trying to present everything as perfect.
  3. Submit reports on time and in the format requested. Reliability is one of the strongest signals that your organisation is well managed.

Remember that your report may influence whether a funder supports your organisation again—or recommends you to others.

Every report is an opportunity to reinforce confidence in your leadership and your impact.

Would you like an independent review of your reports? EM Solutions’ team of NPO professionals can give you clear and honest feedback about your reporting, and help you to build reports that tell the real story of the impact of your work.

By |2026-07-27T11:51:38+02:00July 27th, 2026|fundraising|0 Comments

Stewardship Starts the Day You Receive the Grant

Receiving a grant is not the end of the fundraising journey—it’s the beginning of a new relationship.

Many organisations make the mistake of only contacting funders when reports are due. Great stewardship means staying connected throughout the life of the project.

Start with a sincere thank-you. A personal email, phone call or handwritten note can make a lasting impression. Let the funder know how their support will make a difference.

Keep them informed with short, meaningful updates. You don’t need to wait for formal reporting deadlines. Share milestones, success stories, photographs (with permission), or exciting developments as they happen.

Be honest about challenges too. Projects rarely go exactly as planned. Funders appreciate organisations that communicate openly and explain how they are responding to obstacles.

Most importantly, recognise that funders are people. They want to know that their investment is creating positive change.

Excellent stewardship builds confidence, strengthens trust, and lays the foundation for future support.

EM Solutions has a team that is standing by to help you shape your stewardship approach. Give us a call today to set up a coaching or strat session to evaluate your current relationships and how to take them to the next level.

By |2026-07-20T10:26:58+02:00July 20th, 2026|fundraising|0 Comments

The Art of Wooing a Funder

Fundraising is not about convincing someone to give you money.

It’s about helping a funder see how your organisation can help them achieve the impact they want to make.

Think of fundraising as building a partnership.

Before submitting a proposal, take the time to engage with the funder where appropriate. Attend their events, comment thoughtfully on their published work, and share updates about your organisation’s impact.

Keep communication professional, respectful and relevant. Don’t overwhelm them with emails, but don’t disappear either.

When you do have an opportunity to meet, focus less on asking for money and more on sharing stories of change. Explain the problem you’re addressing, the difference your organisation is making, and why the work matters.

People remember stories more than statistics.

When the funder already understands your work and believes in your leadership, the proposal simply provides the details they need to make a decision.

Relationships built on trust are far stronger than relationships built only around funding.

EM Solutions offers facilitation and coaching to NPOs. Do you need some support in your storytelling and communication? Give us a call so we can help you share your NPO’s potential confidently.

By |2026-07-13T11:40:15+02:00July 13th, 2026|fundraising|0 Comments

Finding the Right Funder Saves Time and Increases Success

Not every funder is the right fit for your organisation.

One of the biggest fundraising mistakes is sending the same proposal to dozens of funders. This approach rarely works and wastes valuable time.

Instead, focus on finding funders whose interests match your mission.

Create a simple list of potential funders and research each one. Look for:

  • Their funding priorities
  • Geographic areas they support
  • Typical grant size
  • Application deadlines
  • Whether they accept unsolicited proposals

If your organisation works in youth development, don’t spend time approaching funders that only support environmental projects.

Quality is far more important than quantity.

Once you’ve identified a good match, spend time learning about the funder before applying. Follow their news, read about projects they’ve supported, and engage with their public events where possible.

When your proposal eventually arrives, it should feel like the next step in an ongoing conversation—not an introduction.

Fundraising becomes much more effective when every approach is intentional.

Do you feel like you’re floundering in the fundraising seas? EM Solutions can help you strategically build your funder list so that you have a starting point for intentional connection.

By |2026-07-06T20:39:42+02:00July 6th, 2026|fundraising|0 Comments

Don’t Start with the Proposal – Start with the Relationship

Have you spent weeks writing funding proposals to have them ready to send as soon as you find a potential funder? Unfortunately, that’soften the wrong place to start.

Funders invest in organisations they trust. A proposal is simply the final step in a much longer relationship.

So how does fundraising start? Begin by identifying funders whose priorities match your work. Read their website, annual reports and recent grants. Check out their social media to see what they are
advocating for. Then ask:

  • What issues do they care about?
  • Where do they fund?
  • Do they support organisations like ours?

Once you’ve done your homework, look for opportunities to connect. Attend networking events, webinars or community meetings where funders may be present. If you have a mutual contact, ask for an introduction.

When you do make contact, don’t immediately ask for funding. Instead, ask about their organisation, goals, and priorities. When you introduce your organisation, share your mission, share some stories of
hope, and then ask questions about their funding priorities.

The goal is to build a genuine connection. Listen carefully. Show that you understand their goals as much as your own.

A proposal sent to someone who already knows you and remembers your organisation is far more likely to receive attention than one sent cold.

Strong fundraising begins long before the application is submitted.

By |2026-06-29T17:09:19+02:00June 29th, 2026|fundraising|0 Comments

Is your NPO – Business Strategic Partnership Healthy? 

In our most recent blogs we talked about what business strategic partnerships look like, and we explored strategic partnerships between NPO and business.

If you already have some strategic partnerships in place, or you are investigating potential business strategic partners, we’ve come up with some helpful checklists to ensure that the relationship will be healthy.

Business-NPO Strategic Partnership Fit
☐ Shared mission alignment
☐ Business objectives understood
☐ Mutual value proposition

Business-NPO Strategic Partnership Governance
☐ Written agreements
☐ Defined roles
☐ Communication schedule
☐ Decision-making process

Business-NPO Strategic Partnership Finances
☐ Transparent budgets
☐ Reporting systems
☐ Sustainability planning

Business-NPO Strategic Partnership Impact
☐ KPIs defined
☐ Monitoring systems
☐ Evaluation timelines
☐ Social + business outcomes tracked

Business-NPO Strategic Partnership Relationship
☐ Trust built
☐ Executive buy-in
☐ Operational champions
☐ Regular review meetings

Business-NPO Strategic Partnership Growth
☐ Scalability considered
☐ Innovation opportunities
☐ Long-term planning

How did you do? Are there areas that you need to work on or reconsider?

Give EM Solutions a call if you’d like a mentor to walk you through your current strategic partnership model and relationships. A fresh pair of eyes can be very helpful.

We want to see you unlock your NPO’s potential and fresh partnerships.

By |2026-06-08T13:20:14+02:00June 8th, 2026|Uncategorized|0 Comments

Strategic Partnerships Between Business and NPOs

In our last blog, we unpacked what strategic partnerships in business looked like. Today, we are going to look at how strategic partnerships between businesses and NPOs can move beyond donations into shared value creation.

In the traditional model, a business gives money > NPO delivers social outcomes. In a strategic model, the business and NPO jointly address social, environmental or community issues > both derive measurable benefit.

It’s great to receive funding, and especially unallocated funding that gives us the ability to use it wherever most needed. In the current financial climate, donations seem to be drying up. This is pushing urgency to relook at our fundraising efforts. Strategic partnerships offer exceptional value to NPOs and to businesses.

It all comes down to expectations.

What does Business want in an NPO partnership?

1. Strategic value: ESG outcomes, brand enhancement, employee engagement, authentic storytelling, impact reporting, innovation opportunities, community legitimacy and risk reduction.
2. Practical expectations:  professionalism, data, financial transparency, scalability, reputation protection and outcome measurement.

What does an NPO typically want from a Business partnership?

NPOs seek funding, stability, visibility, long-term support, skills transfer, networks, advocacy support and capacity building.

All too commonly, these “wants misalign. Business sees: “We are funding you” and NPO sees: “You should support our mission.” This inevitably results in transactional relationships, power imbalances, frustration, short-term funding and dependency. Sound familiar?

How NPOs Can Reposition for Healthy Strategic Partnerships

It’s simple. Shift from: “Please fund us” to “We help you achieve measurable social, ESG, employee, and brand outcomes.”

A great example is Microsoft and the non-profit Tech for Good. The characteristics of this strategic partnership are clear: shared digital inclusion goals, skills transfer, technology support, capacity building, long-term vision and mutual value. This is a win-win strategic partnership that powers Tech for Good’s impact.

Our Key Take Away

The best NPO-business strategic partnerships are not about sponsorship, charity or one-sided giving. They are partnerships that result in shared value, co-created solutions, mutual accountability, sustainable impact and professional collaboration.

Is this a mind shift? Yes.

Is this easy? No.

Are NPO-business strategic partnerships worth it? Absolutely!

Give EM Solutions a call if you’d like a mentor to walk you through your current strategic partnership model. We want to see you unlock your NPO’s potential this year.

Note: ESG stands for Environmental, Social, and Governance. ESG is a management and analysis framework used to understand and measure how sustainably an organisation is operating. It moves beyond traditional financial metrics to evaluate how a company stewards the planet, manages relationships, and governs itself.

By |2026-05-12T09:37:43+02:00May 12th, 2026|Uncategorized|0 Comments

Unpacking Strategic Partnerships in Business

“Strategic partnerships” are not a new buzzword or theme when it comes to NPO funder relationships. But have we actually looked holistically at what a strategic partnership is – from our funders’ perspective?

Strategic business partnerships are collaborative relationships between two or more organisations to achieve shared goals and mutual value through shared resources, expertise, markets or social impact.

Strategic business partnerships are formal alliances where organisations combine their strengths to gain a competitive advantage.
Strategic business partnerships have common goals – expanding into new markets, accessing new customers, enhancing brand reputation, solving industry challenges, and sharing technology or innovation.

How do strategic business partnerships work? They have shared objectives, defined roles, formal agreements and thrive because of continuous relationship management. Let’s break this down quickly.

Both organisations define why they are partnering, their desired outcomes and agree on key performance indicators. In terms of roles, each party will contribute funding, distribution channels, expertise, networks, technology and marketing. Partnerships will often include MOUs, contracts, governance structures, reporting systems and review timelines. Lastly, continuous relationship management means regular communication, performance reviews, conflict resolution and adaptation.

Here’s a real-life example of a strategic business partnership: Starbucks and Spotify. Coffee and music brought together. Starbucks integrated Spotify into their customer experiences. Their employees set up playlists and customers engaged. The result? Spotify gained subscribers and Starbucks has an enhanced, fun engaging in-store experience. Both brands have been strengthened, customer loyalty has increased and there is shared audience growth.

How do we apply this to NPO strategic partnerships? We’ll unpack that in our next technical blog, but here are the key principles of strategic business partnerships that it’s crucial to keep in mind when we set up our NPO partnerships:
1. Alignment: shared values, compatible goals and strategic fit
2. Mutual benefit: both parties gain measurable value
3. Clarity: clear expectations, defined deliverables and transparent finances
4. Trust: open communication, reliability and accountability
5. Measurement: set key performance indicators, tracking return on investment and regular evaluations
6. Flexibility: the ability to adjust as market conditions change and evolve.

You may be thinking that that’s business partnerships! Yes, but as a NPO, you are partnering with a business. You need to understand how business partnerships work to position your NPO to set up strategic partnerships that really work.

As NPOs we often just want the funding. As we can see from the above, strategic partnerships with businesses are about much more than funding.

Take a moment to really look closely at your current strategic partnerships in the light of what strategic partnerships mean to business as described above.

Are you a partner in your strategic partnerships with businesses?

EM Solutions has a team of experienced NPO leaders who can help you to review your current strategic partnerships with the aim of strengthening what you have and unlocking your NPO’s potential.

By |2026-05-07T16:11:23+02:00May 7th, 2026|Uncategorized|0 Comments

Need to double check? Nancy is always available.

Most NPO leaders carry a mental list of questions they’ve never quite found reliable answers to. The kind of questions that seem too small for a lawyer but too important to get wrong. We built Nancy to help with these exact questions. 

Here are some examples of real questions you can ask Nancy right now: 

  1. What financial records must we keep and for how long?  
  1. Can our NPO pay board members for their services?  
  1. What is the difference between an NPC, a trust, and a voluntary association?  
  1. How do we handle conflicts of interest in board decisions?  
  1. What are the annual compliance filings we need to submit?  
  1. What happens if we miss our annual return deadline with the DSD? 

Nancy doesn’t just give you textbook definitions. She provides practical, plain-language guidance that helps you handle a real situation properly. If a question falls outside her expertise, she’ll say so honestly and suggest where to get specialist help. 

This week I was chatting with an NPO leader at a conference about the limitations on income-generating trading activities. He was trying to decide on the organisation’s strategy based on the advice he had been given by his accountants. Unfortunately, he’d been given outdated advice by business-focused accountants. I was able to tell him to double-check with Nancy and ask her any follow-up questions he had to be able to move forward. She is available even after the accountant’s office hours. 

Every question you’ve been carrying around, every compliance uncertainty that keeps you up at night, every governance grey area you’ve been avoiding — Nancy is ready to help you work through it. 

Try her today at em-solutions.co.za/nancy-bot.  

It’s free, it’s private, and there are no stupid questions. 

By |2026-04-30T10:41:12+02:00April 13th, 2026|Uncategorized|0 Comments

What Really Causes Financial Complexity in Nonprofits?

Financial complexity in nonprofits doesn’t appear by accident. It is built into the very structure of how we operate and fund our work.

Here are three major drivers of complexity:

1. Project-Based Structures

Most nonprofits operate multiple projects simultaneously. Each project may have:

Its own budget
Dedicated funding
Unique timelines

Specific reporting requirements

Even though the organisation has one bank account and one accounting system, internally it must track every expense against individual project budgets. This immediately multiplies your system’s requirements.

2. Different Types of Donors

Not all funders are the same.

Some want:

Line-by-line expense breakdowns
Quarterly financial reports
Specific cost categories

Custom templates

Others require:

Matching funds
Detailed payroll allocations

Separate reporting for capital vs. operational expenses

Each donor effectively creates a new “lens” through which your financial data must be presented.

The complexity is not in the money itselfit is in how it must be reported.

3. Co-Funding and Designated Income

Co-funding arrangements significantly increase reporting layers. When:

Two donors fund one project
One donor funds multiple projects
Unrestricted funds cover shortfalls

Income must be split across cost centres

… every transaction must be allocated proportionally and accurately.

That means a single salary cost, for example, might need to be divided across:

Multiple projects
Multiple donors

Different budget categories

The same data must satisfy multiple stakeholders.

The Nonprofit Reality

In the business world, detailed tracking often scales with turnover. In the nonprofit world, detailed tracking starts almost immediately.

Managing more than one grant or having designated funding streams makes complexity unavoidable, regardless of budget size.

Reflection Questions:

1. Have you mapped what must be reported, and to whom?

2. Are you intentionally managing your data and reporting requirements, or is it a last-minute scramble?

Understanding what causes complexity helps leaders make smarter structural decisions. The goal is not to eliminate complexity (that’s rarely possible), but to manage it intentionally and ensure it is properly resourced.

Give EM Solutions a call if you’d like a mentor to walk you through your current tracking. We want to see you unlock your NPO’s potential this year.

By |2026-03-23T21:32:04+02:00March 23rd, 2026|Uncategorized|0 Comments