With the start of a new year we have started with a new burst of energy and focus for the coming 12 months. We have also developed a new formula for success that will see our clients engaging with to ensure a solid strategic plan to give them the unfair advantage in the market space.

The formula focuses on and unpacks three critical areas of business. This used together with our Business Strategy planner that each client will get in January will no doubt become the focus of all future discussions and strategy into the future.

The formula 2018 Success = RI2 gives us the three critical areas of focus:

  1. Relationships
  2. Innovation
  3. Information

Each of these is broken down into a further three points to establish our mission and plan.

We have derived this formula through input from different sources, talks and books. We believe that the future is going to become more automated and processed driven through AI and AR. This leaves us to focus on the one pillar of business that can never be replaced by computers: Relationships. This is going to separate the successes from the failures in the future: those who can keep real relationships with their customers, staff and suppliers by offering one-on-one consultations and taking time to hear, no actually listen and understand people will gain loyalty and trust. This amounts to long-term relationships and business longevity.

Added to this is the requirement for information flowing into a business. The new book Outside Insights by Meltwater’s Jorn Lyseggen has been of huge inspiration in this area. He unpacks the difference between having information and being able to use this information to drive business expansion and market domination. A book worth getting and reading, twice.

The final focus area of the formula is Innovation. Innovation is and will continue to be a survivalist essential tool in business today. We love to play a little ahead of the curve and learn and lead our clients. Through the Cape Chamber’s Innovation Initiative we will be taking big steps in mapping out the Innovation Ecosystem in the greater Cape Town areas over the next few months.

Welcome to the future. It is going to be a great ride. Please join us at one of the following upcoming events:

Innovation Information session – 24 January

Game Changers Business Workshop – 22 February