Failing to plan is planning to fail

As promised last week, this week we discuss Financial Planning, which has another name that we are all more familiar with, a BUDGET. A budget can be any size, for any purpose, from the Finance Minister’s budget for the country to the budget for your daughter’s birthday party. Any business, no matter what size should have a functional budget.

A budget is a way of ensuring that a limited amount of money is used in an effective way. It helps to ensure that expenditure doesn’t get out of control. We all have nightmare stories of the business project that ran over budget and out of control. Can you imagine how bad it would have been if there was no budget and the consultant or staff didn’t have any target to stay within!

A budget also assists you in knowing how much money you need to find, earn or borrow, to achieve your goal in your business. Once you have the funds, it helps you to stay within your available resources.

Your business budget should the following:

– A specific timeframe – there is a start and end date for a budget, either an event, a year, a month, a project.

– Be forward focused – a budget never deals with the past, only the future

– Detail income as well as costs – you need to know where the money is coming from to pay for the costs, this can be as detailed as necessary.

When preparing your budget for next year here are a few things to consider:

– What activities will be involved?

– What resources will be needed to perform these activities?

– What will these resources cost?

– Who will complete the activities – staff, out-sourced personnel, volunteers?

– Where will the activities occurrent for your premises, or hire a venue, or outdoors?

– What are your existing commitments – contracts and non-negotiables?

– How do these anticipated costs compare to the actual payments in the past for the same things?

Remember that your budget will be based on assumptions as the future is uncertain. Make sure you document these assumptions in case circumstances in your business change and the budget can be updated.

Next week, we’ll look at recordkeeping, a vital process for any successful business that helps track spending against your budget.

By |2017-11-06T14:55:20+02:00November 6th, 2017|Financial Management|0 Comments

Financial Management IS For Everyone

This month’s topic is financial management. Now, don’t think to yourself, my accountant does that, and move on to the next cute video of puppies. Understanding the basics of financial management is the responsibility of the business owner as much as the finance team. Without a clear idea of what financial management involves, you are setting yourself up to be the victim of fraud, mismanagement, unnecessary tax and a whole host of SARS problems. So as they say, it is better to learn a little up front, than have to do a crash course in the midst of a crisis.

So what exactly are we talking about? Financial management involves planning, controlling and monitoring the financial resources of a company in order to achieve its objectives. Although the accountants just do it for fun, we shouldn’t only be keeping track of the cash to make it to month end, there should be some objectives in place:

– Do you want to be profitable by year 3

– Do you want to break even this month

– Do you want to save for that big capital item

– Do you want to open a new branch or launch a new product

What are you working towards as a company and what are the financial implications of that goal?

There are 4 main elements or foundation blocks to financial management:

· Planning – identifying what needs to be monitored, what amount you need and how you’re going to raise it

· Recordkeeping – keeping track of what comes in and what goes out in a logical, helpful format

· Reporting – monitoring how reality matches the plan, and deciding what needs to change

· Procedures and control – making sure nothing is missed and everything is checked

Over the next few weeks, we will discuss each one of these in detail. Don’t worry, you won’t need your accountant to interpret, we’ll use English to explain.

By |2017-10-30T16:43:24+02:00October 30th, 2017|Financial Management|1 Comment

Performance Measurement: Let’s Measure Performance!

Last week we looked at the history of performance measurement and how it has improved over the years. This week we will look at how business owners and managers can measure non-financial performance indicators (NFPI) and give practical examples.

When you call the call-centre of most companies these days, they ask you to rate the service at the end of the call. When you enter a bank, they have a machine on which you can rate the quality of the service. A good example most of us are familiar with is when you call SARS; and after you are done with the call centre agent, you are asked to rate the service from 1-5. You are requested to rate it on the friendliness of the agent, their knowledge of tax issues, their attention to detail, the time it took to be serviced and the number of times you had to call until the issue in question was resolved. This is very much a non-financial performance measurement strategy.

A restaurant can measure the % of meals delivered in say 30 minutes. Quality of meals rated by an independent reviewer, average customer rating of their experience there. This customer rating is now available on Google maps for any company or Hello Peter and other review websites; where your clients can rate you or air their complaints. It would help visiting these sights and see what the customer thinks of your business and how you can improve. Through search engines, you can now rate the number of searches your business has had and the number of website visits. You can then ask the question: through which platform have you gotten potential client enquiries? You can rate the number of complaints the business has received and what the company has done to address these. All these NFPIs can then be compared to industry averages to see how the company fairs in comparison to the competition. These can be compared year to year to measure trends and see where the business has improved and where it has faltered; and how this can be remedied.

Another important NFPI is employee satisfaction and turnover. Staff surveys on happiness on the job, one on one personal development and welfare meetings, and staff turnover and exit interviews can help create a culture of valuing people. Business owners should always remember that a happy employee will always equal a satisfied customer and return sales. Yes, the customer is king, but the staff are in the business of king-making. Companies can also have competence surveys to review training needs. You can also measure absentee rates/sick days to review how satisfied the staff is. The higher the rate, the less satisfied the employees are.

We will continue discussing practical issues regarding performance measurement next week.

By |2017-10-25T13:51:49+02:00October 4th, 2017|Financial Management|1 Comment

Finding Balance in Performance Measurement

Last week we started a series on Performance Measurement. This week we take a peek under the hood and ask about the balance required within a business regarding performance and how to measure non-financial indicators.

Since the dawn of business science, financial performance was the exclusive yardstick of business performance. The 1980s saw companies realising the pitfalls of focusing exclusively on financial performance indicators. They realised that Financial Performance Indicators were leading to an intensive emphasis on cost reduction.

These excessive cost reductions were being achieved at the expense of long-term growth; because they resulted in low staff morale, low quality and customer dissatisfaction. Managers ignored quality, delivery, customer care & after sales service. Owners discovered, during audits that accountants were practising “window dressing”; that is making the accounts look good on the last date of the period.

Some of this myopic behaviour is still being practised today, to the detriment of business growth. Failure to invest in projects with long-term profitability; as managers aim to achieve profit now than later. Failure to invest in activities that build long-term value such as employee training, advertising & marketing; research & development etc. Cutting production costs that ensure better production quality; resulting in poor quality products and reduced market share. Reducing head-count, which may result in one employee serving several customers and thus loss of morale and poor service. Salary freezes resulting in high staff turnover, and a loss of corporate knowledge and high recruitment costs.

To address this “myopia” or shot-termism; experts came up with Non-Financial performance Indicators. Non-Financial Performance Indicators are designed to balance between financial performance and other areas of the business that foster business growth and longevity. NFPIs focus on product quality, delivery, customer satisfaction and after-sales service.

Business owners can put in place performance measurement or measures of product/service quality that ensure that managers do not cut back on these factors that sustain the business. Measures can be implemented for staff satisfaction e.g. staff turnover; to reduce cutbacks in staff-related expenditure. Non-Financial Performance indicators aim to create that balanced focus on the key areas that drive a business’ long-term growth. What are some examples of NFPIs that companies can adopt?

We will explore some of this performance measurement options next week.

By |2017-09-26T17:21:41+02:00September 27th, 2017|Financial Management|1 Comment

Performance Measurement -is profit enough?

We start a new series this week with a look at some financial management issues that every business owner should be looking at on a regular cycle, well at least twice a year. Performance Management? What is it? How do we define it and even if we get the numbers, what do we do with them? Let’s start by unpacking some of the mysteries and terms related to Performance management in your business.

The bottom line…The amount of profit a business has made is a universally accepted standard for keeping score the world over. We always measure how successful a business is by the amount of profit it has made. Banks will offer more credit to more profitable entities. It does make sense because the net profit represents the true income of the business, and consequently of the owners.

The increase in sales, gross and net profit are some of the basic Financial Performance Indicators (FPIs) that any business person would keep an eye on to ensure that the business is viable. The downside, however, is that the managers or owners get caught in the rut of profit chasing at the expense of the very reason the business was set up the in the first place.

Financial Performance Indicators are vulnerable to manipulation. Managers become obsessed with reducing costs even at the expense of the organization’s long-term viability. This is because recognition, bonuses and even promotion are linked to how profitable a manager is. These cost-cutting measures may impact negatively on staff morale, quality of products or services etc. Focusing on the bottom line disregards what actually drives the profitability of the business.

Is there a solution to this myopia? Is there a way to balance the objectives of the business to ensure longevity? We explore this in the next post.

 

By |2017-09-20T09:04:48+02:00September 20th, 2017|Financial Management|1 Comment

Do you have a financial calendar?

A financial calendar? What is that, you say? The answer is a simple one: a financial calendar is just a year planner that details all the deadline dates for the various submissions to SARS, CIPC and other compliance agencies. Keeping track of all these alleviates the last minute stress and panic we see on a lot of business owners faces when we talk about these things and will also help eliminate those unnecessary fines you have to pay for overdue returns.

So here are a few dates to remember and add to your financial calendar for this year.

  1. Next week 28th is the deadline for the provisional tax returns and payments for both companies and provisional taxpayers
  2. This is due again at the end of August.
  3. Monthly PAYE and UIF
  4. The deadline for your annual CIPC submission is in the date month that your business was registered. Find your CK1 document and add this to your diary.
  5. If you are VAT registered you will fall in either the ODD or EVEN month’s returns. This will require you to return your 2 months submissions every second month together with payment by the end of the month.
  6. Your workman’s compensation recon is due in May

Add additional items such as your vehicle’s licence renewal, any annual organisational membership or professional bodies and any trade or industry organisation fees.

All these once planned and added to your budget will give you a sense of ease that will not lead to panic, late payments and penalties.

Of course, if you have us doing your accounting for you, we take care of all these items for you and just let you know when we need what from you and how much to pay whom. For more on our accounting service go HERE.

By |2017-02-21T17:29:39+02:00February 21st, 2017|Business Resources, Financial Management|0 Comments

Financial Statements – Statement of Financial Position

Financial statements reflect the health of a business as the life of every business is reflected in its books. It is very important that business owners familiarize themselves with the financial statements and not only leave it to the accounting team. The more you know about your financial statements the better, this enables you to be in a better position to make sound judgement in regards to the decisions you make when you know how your business is doing financially. It is very important that you do not exclude yourself as a business owner but familiarize yourself enough to at least have an idea of what is happening in your financial statements.

The statement of financial position also known as the balance sheet will reflect the business’s financial position or value at a specific point in time. It reflects the business’s assets, liabilities and equity.

The benefits of knowing what is happening in your statement of financial position includes:

It will assist you to review your business performance.
You will need to produce it when looking for  investors for your business.
It is it vital for your business plan.
Required for Annual Financial Statement.

By |2017-02-08T15:21:16+02:00February 8th, 2017|FaceBook, Financial Management, Uncategorized|0 Comments

Questions to ask your accountant

As a business owner, how often do you chat to your accountant about the financial management of your business? When you do, what do you chat about? Here are some key questions to ask then at your next meeting. We have split them into two categories for you: Accounting and Financial Management. Spend time with your finance team and accountant discussing these points and keep talking until you fully understand each of them and are able to share the answers with others in your business and take action where action is required.

Questions about accounting

  1. How much tax should I be setting aside?
  2. How can I reduce the amount of tax I’m paying?
  3. Should I pay myself a salary or drawings?
  4. I want to purchase a vehicle/building/equipment, what is the most tax efficient means of structuring the deal?
  5. I’m expanding – new venture, product, branch, partner – what is the most efficient business structure?
  6. Am I compliant with all legal requirements?

Questions about Financial Management

  1. How can I increase my gross profit?
  2. How can I increase my net profit (will I make a profit)?
  3. When am I going to have a cash crunch?
  4. When are my quiet periods, that I need to plan for?
  5. What are the annual expenses (and when) so I can set aside money for them?
  6. How do I manage my debtors?
By |2016-12-02T11:30:06+02:00November 25th, 2016|90 Day Sprint, Financial Management|0 Comments

SARS Provisional Tax Deadline 31 August

SARS Provisional Tax

SARS Provisional Tax

It’s the middle of the tax year and time to pay SARS his due. The provisional tax deadline is the 31 August 2016.
SARS is concerned that if you wait until the end of the year and pay all your tax in one go, you won’t have enough money available to pay everything. (It’s quite possible it will have been spent on new clothes, school fees or that iPad you’ve been eyeing). So they insist that we pay SARS at least twice a year, in the middle and at the end. These interim returns and related payments are called provisional tax returns. A final income tax return is also submitted, but only after the end of the tax year, once everything is wrapped up. You can then top up any tax you short-paid in the provisional tax returns.

Who should submit a provisional tax return? If you are a director of a company or a close corporation you need to submit provisional tax returns twice a year, or if you have any income other than salary and interest or dividends from investments. Other sources of income might include rental, freelance income, consulting fees, any kind of business, even if it’s just on the side.

If you are a company director and you only earn a salary where PAYE is deducted each month, then there may be no additional tax payment required this month. In that case the provisional tax return is merely a formality – but still necessary. Otherwise, you will need to pay tax on the profit you make from your other sources of income. This means that you can offset your expenses relating to the income before calculating the tax.

If you need help submitting your return or calculating the tax before the deadline, contact EM Solutions for support.

By |2016-11-01T10:20:05+02:00August 16th, 2016|Business Resources, Financial Management|0 Comments

Do you need a Financial Review Engagement?

Getting a financial review for your business sounds much like the annual trip to the dentist – painful and expensive: but not necessarily so. An independent review of your financial status as a business is an excellent starting assessment to future growth and development of your entire business. As any Business Coach will tell you, “If it can’t be measured, it can’t be managed”

Financial review by EM-Solutions

So what is a Review Engagement?

For larger companies an annual financial audit is a legal requirement, for slightly smaller firms a review engagement, as guided by the International Standard on Review Engagements 2400, is compulsory. This includes:

  • Conduct adequate investigation of your paperwork and financial records
  • Establish if anything has been done incorrectly
  • Arrive at a conclusion on the financial statements as to whether they are legally compliant.

This can be as unpleasant as the Dentist, but essential for compliance.

But what about smaller firms that are forging ahead in what seems to be the ever increasing gale of issues and economic whirlwinds? A Financial Review could be the solid platform you need to launch your future strategy from to secure that all important loan or partnership agreement. This would save your company the costs involved in obtaining an audit but would still provide the bank or partners with sufficient assurance on your Annual Financial Statements.

Our team of qualified and certified practitioners is able to conduct a full review, offer Financial Management and Business Advice together with our Business Coaching and Marketing strategies will put your business in good standing for future sustainability.

So, do not put this off as you may do the Dentist. Contact us today to set up a non-obligation chat with our Finance team. It could be just what your future requires.

By |2016-11-01T10:20:08+02:00April 12th, 2016|Financial Management|1 Comment