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Mark Cuban’s 12 Rules For Start-ups.
1. Do not start a company, unless it's an obsession and something you love. 2. If you have an exit strategy, it's not an obsession. 3. Hire people who you think will enjoy working there. [...]
Tune into the needs of your customers before its too late
Last week I had the task of joining another South African queue, this time at the Home Affairs office in Wynberg. When I got there, I was issued with a queue number: No 92, and [...]
5 ways to make customers eat out of your hand: Part 3
Here is part 3 of the excellent customer service skills you must have to have your clients eat out of your hand. 1. Have time management skills Managing your time properly as a customer [...]
Learn from mistakes
As Scott Berkun puts it, “It’s never easy to admit you've made a mistake, but it's a crucial step in learning, growing, and improving yourself.” So, as the year 2015 comes to an end, most [...]
How to not suck at presenting
Last night we attended the Heavy Chef session hosted by World Wide Creative. This month’s guest speaker was Richard Mulholland from Missing Link. Richard share with us How to not suck at presenting. Apart from [...]
Bruce On Business episode 7
It's the end of the year, and at this time of the year many people psychologically st themselves up to be tired and drained. it make sense because all we had to do all year [...]
5 ways to make customers eat out of your hand: Part 2
Last week we went through part one of the customer service skills that every employee or business owner must master. This is a five part series that we are going to be sharing with you [...]
5 ways to make customers eat out of your hand: Part 1
Customer satisfaction is very important in any kind of business. The success of your business depends not only on your hard work, but on the satisfaction the customers. Their satisfaction is the best indicator of [...]