When was the last time you said sorry? As a leader of anything the word sorry os one that needs to be used both strategically and sympathetically at all times.

We see two types of leaders who misuse the word Sorry. The first are those who seem to start each sentence or communication with a Sorry. “Sorry to interrupt bu….”. “Sorry I am late…”. “Sorry I have an opinion…”.

Too many low self-esteem leaders have this learnt behaviour of using Sorry as a filler word just to begin speaking and add their opinion to the conversation. This is not the way to lead people. It creates a low image of the person in the eyes of others in the room and in return a sense of doubt.

The other side of the spectrum are those leaders who never say sorry. Those who in their own eyes are never wrong and have the need to apologise. These individuals are people who seem to live above the law both legally and do not do anything wrong.

In this short video we expand on both these types of leaders and look at their reasons for their behaviour.

We would love to hear some of your comments and thoughts.