As Scott Berkun puts it, “It’s never easy to admit you’ve made a mistake, but it’s a crucial step in learning, growing, and improving yourself.” So, as the year 2015 comes to an end, most people take some time to look back at what happened throughout the year and spot the mistakes that they might have made and so on.
Taking time to reflect on any mistakes you have done can be a way of you gaining insight in to how to best manage customers and effectively communicate at all times. You can only learn from a mistake after you admit you’ve made it. Nobody can claim that they do not make mistakes; after all, to err is human isn’t it?. So, admitting to your mistakes is crucial. As soon as you distance yourself from your mistake, you are missing an opportunity to learn and grow.
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